1. Trigger on the right moment
Job marked complete or invoice paid? The agent waits for the satisfaction peak — usually a few hours later — then sends an on-brand SMS or email.
Use case · Review requests & follow-up
Turn happy customers into five-star reviews
Triggered, on-brand review asks after every completed job — sent at the right moment, on the right channel, with a polite follow-up. Your local-pack ranking compounds.
The cost of doing nothing
Reviews you never asked for are reviews you never got
Google's local pack rewards review velocity, recency, and quantity. The shop two miles from you that asks every customer is climbing the map while you wait for happy customers to remember on their own — most of whom never will.
BrightLocal's annual Local Consumer Review Survey consistently finds that the overwhelming majority of consumers read reviews before choosing a local business, and most won't consider a business with fewer than a few dozen recent reviews. The asking is the work.
How it works
Trigger, ask, follow up
2. Ask the right way
A short, friendly ask with a one-tap link to your highest-priority review platform. Compliant with Google's rules — no gating.
3. Polite follow-up
A second nudge a few days later catches the people who meant to and forgot — typically the biggest single source of new reviews.
Best fit for
Anyone whose customers find them on Google
Home services
Trades
Restaurants
Salons
Med spas
Dental
Chiropractic
Auto repair
Real estate
Property management
Wellness
Retail
Tutoring
Vet clinics
Typical results
Compounding local visibility
Review velocity
2–5x
Vendor case-study estimates
Ask coverage
100%
Of completed jobs, automatically
Owner time
≈ 0
After initial setup
Setup time
1 wk
From kickoff to live
FAQ
Common questions
When does the review request go out?
On the schedule that fits your business — usually a few hours after job completion or invoice paid, when satisfaction is highest.
Which review platforms?
Google Business Profile is usually the priority, with Facebook, Yelp, BBB, or industry-specific platforms as secondary destinations based on what moves your local rank.
What if the customer is unhappy?
A short pre-screen routes unhappy customers to a private feedback channel so you can fix the problem before it becomes a public review.
Is this allowed by Google?
Yes — Google explicitly encourages asking happy customers for honest reviews. Review gating (only happy customers see the link) is the part to avoid. We deploy compliant flows.
Does it follow up?
Yes. A polite second nudge a few days later catches most of the people who meant to leave a review and forgot.
Ready to start?
Call James at (832) 338-2926
Climb the local pack
Make every happy customer count
Free 30-minute audit. We'll set up a compliant review flow in about a week. Or call (832) 338-2926.